Refund
Policy

Thank you for choosing CBROZ. We strive to provide you with exceptional products and services. However, if you are not satisfied with your purchase, we offer a refund policy to ensure your peace of mind.

  • Eligibility for Refund: Hardware Products: We accept returns and provide refunds for defective or damaged hardware products within [number of days] days from the date of purchase. Please note that the product must be in its original conditions and accompanied by proof of purchase.
    Software Products: Due to the nature of software, we do not offer refunds for software products once the license key or access has been provided.
  • Refund Process: To initiate a refund request, please contact our customer support team at info@cbroz.com. Provide us with your order details, including the product name, purchase date, and reason for the refund.
    Our support team will review your request and may require additional information or troubleshooting steps to resolve the issue before approving a refund. If your refund request is approved, we will process the refund using the original payment method within 15 working days.
    ● Non-Refundable Items:
    1. Services: Any services provided by CBROZ, such as consultation, customization, or implementation, are non-refundable.
    2. Downloadable or Digital Products: Once a downloadable or digital product has been accessed or downloaded, it is non-refundable.
  • Last updated: May 31st, 2023: By making a purchase with CBROZ, you acknowledge and agree to the terms and conditions of this refund policy.
  • Shipping Costs: Shipping costs for returning hardware products are the responsibility of the customer.
    ● Exceptions:
    1. Customized Solutions: Any customized or bespoke solutions developed specifically for a customer's requirements are non-refundable.
    2. Promotional or Discounted Products: Products purchased during a promotional or discounted period may have different refund terms specified at the time of purchase.
  • Contact Us: If you have any questions or need assistance with a refund, please contact our customer support team at info@cbroz.com. We are here to help and will be happy to assist you.
    Please note that this refund policy is subject to change without prior notice. We encourage you to review our refund policy periodically for any updates.